The Institute for Certified Administrative Professionals (ICAP) encourage employers to investigate the benefits of the CAP® and CAP-OM® programmes to an overall secretarial training plan. The ratings facilitate professional growth and development, encourage pride in the secretarial / office professional role and provide holders of the above ratings with a constructive stepping stone to managerial responsibility.

The CAP® and CAP-OM® ratings are the achievement of the internationally recognised standard of proficiency as a professional secretary / office professional. The CAP® and CAP-OM® qualifications will enable secretaries to reach a professional standard never previously available in this country.

The CAP® and CAP-OM® programmes are self-study, distance learning programmes and are ideally suited to office professionals who are planning on pursuing career advancements. From 2011, the programme is also offered on-line with a facilitator available to answer all queries and to mentor students where necessary. ICAP also offer in-house workshops for groups of delegates.